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Responsible Gambling

Keep gambling in its place

Treat gambling as entertainment, never as income or a way to recover from debt. Keep track of how much time you spend playing and how much money you use. If gambling starts to interfere with daily life or you spend more than you can afford, use the controls available to you and consider independent help.

Personal limits, cooling-off and self-exclusion are different ways to step back. Choose the control that fits your situation, and ask support if you need help applying it.

Set limits before you play

You can set a deposit limit, loss limit or wager limit per day, per week or per month. A deposit limit caps how much you add to your account. A loss limit caps your losses, while a wager limit caps the total amount you stake during the chosen period.

A lower limit takes effect immediately. An increase requires confirmation by e-mail and applies only once your earlier limit of that type has run out. This delay is intended to prevent a rushed decision.

Because cryptocurrency payments are decentralised and work differently from fiat methods, deposit limits cannot always be applied to crypto transactions. If you need deposit restrictions, use another available payment method together with the other responsible gambling tools.

Take a cooling-off period

A cooling-off period can last one week, one month, three months or six months. It applies to the account immediately. While it is active, you cannot make fiat deposits and you will not receive promotions. Withdrawals remain possible.

Some crypto deposits may still be processed during cooling-off because of the technical nature of those payments. When the selected period ends, the account is reactivated automatically.

Choose self-exclusion

Self-exclusion is available for six months, nine months, one year or with no end date. Once activated, it disables your account immediately and removes you from promotions for the selected period. You cannot make fiat deposits while self-excluded.

You may request a manual withdrawal of the remaining balance through support. A crypto transaction may still arrive because of the way cryptocurrency payments work. Verification can still be required before funds are paid, and withdrawals remain subject to SkyCrown limits.

Set these controls in your account. If you need help, contact us through live chat or e-mail [email protected].

Protecting minors

Only players aged at least 18 may use SkyCrown. We may request proof of identity and will deny access if a player has not reached the legal age.

Parents and guardians can use filtering software to help prevent access to gambling services. Examples include CyberPatrol, GamBlock and Net Nanny.

Independent help

These organisations provide consultation and support for problem gambling:

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